Security

Security at Arclio

Last updated July 25, 2026

This page describes the security controls currently enabled on Arclio. It is not a certification. Security is a shared responsibility between Arclio, our infrastructure providers, creators, and buyers.

Secure file delivery

  • Uploaded products are stored in private, access-controlled buckets — direct URLs are not public.
  • After a completed purchase, the buyer receives a tokenized delivery link generated on the server.
  • Each link is time-limited (24 hours) and capped at 5 downloads per token.
  • Expired or exhausted tokens stop working automatically; a new link requires a new purchase.

Account protection

  • Authentication is handled by a managed identity provider that stores password hashes, not plaintext.
  • Sessions use bearer tokens attached only to authenticated server calls.
  • Sensitive profile fields (wallet address, plan, status) are stored in an owner-only table, separate from the public profile.
  • Admin functionality is gated by an explicit role check in the database.

Payment security

  • Arclio does not custody cryptocurrency and never sees private keys or seed phrases.
  • Buyer payments are processed by a managed crypto payment provider; Arclio receives a status callback and records the order.
  • Webhook callbacks are verified before any order is marked paid or any download link is issued.
  • Payout addresses are stored per creator and are only editable by the account owner.

Platform security practices

  • Row-level security is enabled on user data tables so each row is scoped to its owner.
  • Public data (published product listings, creator storefronts) is exposed only through narrow views with safe columns.
  • Server-side actions validate input with schemas before writing to the database.
  • Service-role credentials are never shipped to the browser; privileged operations run only in server functions.
  • Dependencies and configurations are periodically reviewed and updated.

What you can do

  • Use a strong, unique password and keep your email account secure.
  • Only upload products you have the right to sell, and keep your payout wallet address up to date.
  • Buyers: download purchased files promptly, since delivery links expire.

Reporting a vulnerability

If you believe you have found a security issue, please report it privately through the support channel listed in your dashboard. Do not publicly disclose the issue until we have had a reasonable opportunity to investigate and respond.

This page is maintained by Arclio to describe current platform practices. It is informational and does not constitute legal advice or an independent certification.